TO SUIT YOUR NEEDS
SpeechCheck offers a variety of service packages including:
Speech Recognition Implementation and Upgrade Support: We work closely with your SR vendor, your implementation team and your radiologists to ensure a smooth transition. The SR vendors are experts at setting up the system and training users on the mechanics of their amazing software; SpeechCheck consultants are experts at setting up templates to fit the needs of your radiologists, keeping training on target and making sure that the actual use of the software is optimized.
Utilization/Adoption Rate Maximization: We work with your radiologists to achieve 100% self-edit and eliminate transcription and editing costs. We work with your radiologists to make them comfortable with the system while improving efficiency, proficiency and productivity. We will turn your nay-sayers into cheerleaders for the system!
Quality Audits and On-Going Process Improvement: SpeechCheck auditors will perform manual audits on self-edited documents with full voice listen and grading according to a set list of error codes and your preferences. We then send a team in to coach of your radiologists to improve their self-editing skills and put together a comprehensive documentation quality improvement plan for your department over a 3-year period with quarterly audits and radiologist training.
Consulting Packages: We also offer radiology consulting on all aspects of the documentation process, speech recognition training and best practices for dictation and editing.
Please click here to request an estimate specific to your needs:
DEFINITIONS OF TERMS
Additional Templates: Templates created to increase efficiency and improve quality for your physician group.
Compliance Updates: SpeechCheck™ will distribute any new documentation compliance updates to your team.
Convert Doc to Self-Edit: SpeechCheck™ trainers will work one-on-one with with physicians who do not do self-edit 100% of their reports and move them to 100% self-edit after their comprehensive training. The trainer will assist them with template creation, best practices for dication and editing, increasing productivity and improving accuracy.
Cost per Report: This all-inclusive price includes all the benefits for that particular service level.
Follow-up Audit: Audit performed approximately 60 days after initial audit results are reported/training occurs. Feedback, statistics and comparisons will be provided in a comprehensive report.
Format Standardization: We will work with you to determine the standard formating to be used on all reports.
Initial Audit: First audit, equal to one-half of the sample size.
Interface for Discrete Data Collection: SpeechCheck™ has partnered with ChartNet Technologies to provide an interface from many speech recognition platforms so that discrete data can be collected and utilized.
Quarterly Audits: Audits performed each quarter to measure quality. Feedback and statistics will be provided.
Sample Size: Percentage of total annual reports of your facility, divided by number of physicians.
Physician Training: We will work with each physician to go over individual results, scores and overall quality. We will train them on best practices for dictation and self-editing, provide them with helpful tips and hints and assist them with improving production and accuracy in future reports.
Random Audits: Physicians with low quality scores and/or specific problems will be audited randomly to measure improvement. As with any audit, feedback and statistics will be provided.
SpeechCheck Certification: Physicians that reach and maintain a quality threshold of 98% or better will be given SpeechCheck Certification.
Template Creation: SpeechCheck™ will assist in the standardization of templates for your facility.
Template Review: SpeechCheck™ auditors will review current templates in use for accuracy.
Train New Physician: As your department grows and changes, new physicians will be hired. SpeechCheck™ will train those physicians on best practices for dictation and editing before they start using the system and will monitor their progress for the first 30 days of use to ensure that they are meeting the quality thresholds and have met production requirements and goals. This training will include template development, formatting standards and documentation compliance review.
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